Charles & Colvard Reviews

Charles & Colvard has an overall rating of 4.5 based on 15 reviews. Customer feedback on Charles & Colvard is mixed: Charles & Colvard reviewers highlight positive aspects like high-quality moissanite stones, excellent customer service, beautiful and unique designs, competitive pricing, which strongly appeal to engaged couples, eco-conscious consumers, jewelry enthusiasts, individuals seeking affordable luxury. However, Charles & Colvard is often criticized for its long shipping times, limited physical store presence, occasional sizing issues, higher price compared to some alternatives.

4.5/5.0

15 reviews

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All Charles & Colvard Reviews (15)
richardberri5727
May 22, 2026
"Shipping was just okay"
I ordered from charlesandcolvard.com, and to be fair, the item did arrive in good shape. But the whole shipping process felt a little slower than I expected. I kept checking the tracking like, “Okay, is it moving yet?” and there just weren’t many updates. Nothing awful happened, so I can’t really complain too much, but it also wasn’t especially impressive. Overall, it was just kind of average.
hello_earl184
May 12, 2026
"Warranty repair was painless"
I had to send my ring in for a warranty repair and it was easier than I expected. They got it fixed quickly and I didn’t have to go back and forth with them much. No big complaints.
JosephLavallee
April 23, 2026
"Really sparkle"
The stone catches the light so nicely and looks super bright when it shines. It makes me happy every time I look at it.
kelly1973
April 21, 2026
"Pretty good deal for the price"
I’m happy with it. It looks nice, the price felt fair, and shipping was fine too. Nothing too fancy, but for what I paid, yeah, I’d say it was a good deal
DOANE
April 08, 2026
"Easy exchagne, no hassle"
I had to swap a ring for a different size and it was way easier than I thought it’d be. Customer service got back to me quick and told me exactly what to do. The return shipping part was simple too, no confusing stuff or anything. Got the new one back with zero drama. Really happy with how they handled it
lorraine1996
April 03, 2026
"Finally, a Ring I Can Feel Good About"
I went with Charles & Colvard because i’m kind of over the whole mined stone thing. Like, why is it so hard to find something beautiful that doesn’t come with a bunch of ethical baggage? The ring is gorgeous, and I actually feel good knowing where it came from. It showed up looking amazing, and I’m really happy I chose them.
Veronica-sullivan
March 19, 2026
"The prices felt a little high at..."
The prices felt a little high at first, but the promo codes and sales really helped. My sister actually told me to wait for a discount, and I’m glad I did because it made the ring feel much more worth it. Checkout was super easy too. I took off one star just because the regular pricing still feels a bit steep.
Nicole_mclendon86
February 21, 2026
"I’ve been a fan of this brand for..."
I’ve been a fan of this brand for a while, so I expected the packaging to feel a little more premium. It looked nice at first glance, but the box itself felt kind of cheap. Not a dealbreaker, but a little disappointing coming from a brand I usually trust.
RobertHighland
February 03, 2026
"Really nice work on my ring"
The setting looks super clean and feels really well made. the only downside was my timing was terrible and I probably picked a hectic moment to get it done, but the ring itself came out really nice
DebraLavertue
January 10, 2026
"Support did end up fixing my issue..."
Support did end up fixing my issue, so I’m happy with that. It just took a little longer than I expected. I don’t really know if that’s normal for them or if I just caught them on a busy day, but overall they were helpful.
jean1971
January 08, 2026
"Pretty much exactly what I needed"
Not much to say in the best way possible, I ordered it, it showed up as expected, and everything was exactly right. No mix-ups, no problems, nothing weird to deal with. Just a smooth, easy order.
ROBERTSON
January 06, 2026
"Really, really nice quality"
I was impressed when I saw it in person. It looks great, really great, and the quality feels much nicer than I expected.
Ricky_pierson02
December 09, 2025
"Such an Easy Shopping Experience"
I was really happy with how easy the site was to use. I found the ring I wanted quickly, and checkout was simple and stress-free. Really grateful for such a smooth experience!
PaulaReiber
December 08, 2025
"I’ve had my ring for about 3 years..."
I’ve had my ring for about 3 years now and it still has that sparkle to it, which I was happy surprised about. I wear it almost every day and the stones are all still in place, no loose ones or anything weird like that
Charles & Colvard Q&A

Is their any explanation why my moissenite ring purchased 2005 has this last year taken on a green discoloration even though it has been regular clean

Is it true that charles winston left charles and colvard and the quality has gone down? i just placed a pretty big order, this would be highly disappointing... my order contained a forever brilliant ring and regular moissanite necklace. i am expecting the highest quality especially from my forever brilliant. any thoughts?

I have been researching moissanite for at least a year. i can't seem to commit to purchasing because the quality seems to be inconsistent and the thought of being one of the loose stone purchasers is frighting considering the reported evasive customer service when there's a problem. it feels like a 50/50 proposition and i'm really uncomfortable with those odds - this is so disappointing -

I need an engagement ring before june 1st around may the 25th, is there enough time to make that happen??

Is the moissanite from charles winston the same quality as charles & colvard and where is it manufactured?

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